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Overview

TierZero integrates with your existing infrastructure to provide intelligent investigation, automated response, and proactive monitoring. This page provides an overview of available integrations and setup priorities.

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Available Integrations

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Integration Priority

For optimal performance, set up integrations in this order:

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Essential (Required)

These three categories are necessary for core functionality:
  • Communication: Slack is required for TierZero to interact with your team
  • Observability: At least one telemetry platform (Datadog, New Relic, etc.) for logs, metrics, and traces
  • Code: At least one code platform (GitHub, GitLab, Bitbucket) for repository and deployment context
  • Alert & Incident Response: Connect PagerDuty, OpsGenie, or other incident platforms to enable Alert Agents and Incident Agent
  • Knowledge Base: Connect Notion or Confluence for runbook and documentation access
  • CI/CD: Connect Buildkite or Temporal for build and workflow context

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Optional

  • Project Management: Jira or Linear for ticket creation and tracking
  • Cloud Infrastructure: AWS or GCP for cloud-specific resource context
  • Data Warehouse: Snowflake for data warehouse queries
  • AI/ML Observability: LangSmith or Langfuse for LLM application monitoring
  • Custom MCP: Connect external MCP servers when you want TierZero to use internal or domain-specific tools

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Setup

To connect an integration:
  1. Navigate to Settings → Integrations in your TierZero dashboard
  2. Click the Connect button for the integration you want to add
  3. Follow the setup wizard and authorize the required permissions
  4. Verify the integration shows as Connected
See each integration’s dedicated page for detailed setup instructions.

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Security

All integrations follow these principles:
  • Read-only access whenever possible, with write access only where needed for functionality (e.g., posting Slack messages, creating PRs)
  • Encrypted credentials at rest and in transit
  • Revocable access at any time through the provider’s settings or TierZero’s integration page
  • Minimal permissions: only the permissions required for functionality are requested

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Resource Context

Many integrations provide structured resource context such as dashboards, pipelines, tags, repositories, and attributes. TierZero uses that metadata alongside live telemetry and code access to make investigations more accurate.