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What is a Digest Agent?

TierZero generates comprehensive operational reports that surface hidden issues, trends, and cost insights. Get weekly summaries of incidents, alert patterns, system health, and infrastructure spend delivered to your team.

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Key Capabilities

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Trend Analysis

Tracks infrastructure health over time and highlights notable changes — from rising latency percentiles to shifting error rates across services.

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Issue Summaries

Consolidates patterns discovered from alerts and incidents into clear, actionable summaries that show what’s degrading and why.

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Cost Insights

Surfaces infrastructure spend patterns, identifies cost anomalies, and recommends optimizations based on usage trends.

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Scheduled Delivery

Runs on your schedule via cron and posts results directly to Slack, keeping the whole team informed without manual effort.

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Use Cases

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Detect Emerging Risks Earlier

  • Challenge: Slow drift and multi-week trends (e.g., rising 95th percentile latency) are easy to miss.
  • How it works: Digest Agents compare recent periods against baselines and flag material degradation.
  • Outcome: Early warnings with clear evidence so teams can act before issues escalate.

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Operational Hygiene

  • Challenge: Recurring issues and noisy alerts persist because insights are fragmented and hygiene work is deprioritized.
  • How it works: Digest Agent sections track repeating patterns (flaky tests, noisy alerts, SLO misses), highlight cleanup actions, and link to investigations or tickets. Posting to Slack keeps hygiene tasks visible.
  • Outcome: Continuous improvement loop that reduces toil and alert noise while improving reliability over time.

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Cost Management

  • Challenge: Infrastructure costs grow silently until someone notices a surprising bill.
  • How it works: Digest Agents track spend across cloud providers, identify cost spikes, and surface optimization opportunities (idle resources, oversized instances, unused storage).
  • Outcome: Proactive cost control with clear visibility into where money is going.

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Stakeholder Alignment

  • Challenge: Leaders and partner teams need consistent, comparable updates; ad-hoc reporting creates misalignment and delays decisions.
  • How it works: Scheduled Digest Agents present week-over-week trends (e.g., error rates, latency, cost), summarize incidents and mitigations, and outline next-week priorities. Deliver to stakeholder Slack channels for broad visibility.
  • Outcome: Shared source of truth that speeds decision-making and reduces status meetings.

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How to Create a Digest Agent

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Step 1: Define Task

Specify instructions for your digest agent to generate a report or perform a task.
  • Go to Digest Agents and click “Create Digest Agent”
  • Add one or more content sections with:
    • Section Name: A label for this part of the report (e.g., “Weekly Metrics Summary”)
    • Instructions: What TierZero should analyze and report on
  • Note: Sections are independent and do not share context with each other

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Step 2: Schedule

Set when and where to send your digest report.
  • Cron Expression: Define the schedule (e.g., 0 9 * * 1 for 9am every Monday)
  • Slack Channels: Select channels to post results to
  • Discord Webhooks: Optionally send to Discord
  • Notification Format: Choose between summary or full report

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Step 3: Review

Review your configuration and create the digest agent.
  • Set a name for your digest agent
  • Review all sections and schedule settings
  • Click “Create Agent”

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Running Digest Agents

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Manual Runs

  • From the digest agent page, click “Run Now” to generate a report immediately
  • Choose whether to send Slack notifications for that run

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Scheduled Runs

  • Runs automatically based on your cron schedule
  • Posts to configured Slack channels

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Reviewing Results

  • See your digest agent runs listed with timestamps and status
  • Open a run to review the compiled report

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Best Practices

1. Group Context-Dependent Instructions
  • Sections are independent and do not share context
  • If multiple instructions rely on the same telemetry data or intermediate results, keep them together in a single section for higher efficiency
2. Be Specific About Outputs and Steps
  • Define the desired report format and the exact “how” (e.g., data sources to use, metrics to compare, thresholds/SLAs)
  • Specific instructions produce consistent, comparable, and high quality reports across runs
3. Leverage Prompt Studio
  • Use Prompt Studio to test section prompts against recent data
  • Compare versions side-by-side, tighten wording for clarity
  • Save improvements back to the digest agent

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Example Prompts

Digest Prompts