Core Agents
TierZero deploys AI agents that investigate incidents, triage alerts, answer infrastructure questions, and automate CI/CD so your engineers stay in flow.Incident Agent
When an incident fires, TierZero joins the channel and starts investigating by scanning logs, traces, metrics, and deploys across your entire stack. It surfaces root cause with evidence, generates post-mortems, and executes remediation with your approval.
Alert Agent
TierZero picks up every alert from PagerDuty, Datadog, Sentry, and Slack and investigates automatically. Known issues get resolved. Related alerts get grouped. No more manual triage.
Digest Agent
TierZero actively scans for reliability risks, performance degradation, and creeping observability costs. Get scheduled reports that surface hidden issues, trends, and cost insights delivered to your team.
Support Agent
TierZero responds to queries in your #ask-eng and #ask-infra channels. It goes beyond searching docs to investigate live systems: checking build logs, querying Datadog, reading recent commits.
CI/CD Agent
TierZero diagnoses build failures, detects flaky tests, and tracks CI health metrics. When it finds the root cause, it can open a fix PR automatically.
Context Engine
Tribal knowledge captured automatically from Slack, incidents, and code changes. Structured, searchable, and editable: an AI knowledge base you can actually inspect and trust.
Platform Features
Copilot
AI debugging partner available via web UI and Slack DMs. Ask questions about your infrastructure and get answers grounded in live production data.
Capabilities
Workflow automations that TierZero can trigger, including GitHub Actions and Buildkite pipelines, with configurable approval gates.
Prompt Studio
Interactive environment for testing and iterating on the prompts that power your Alert and Digest Agents.