Overview
TierZero uses role-based access control (RBAC) to manage what users can access and modify within your organization. Each user is assigned one of three roles that determine their permissions across different features and capabilities.Roles
TierZero supports three roles, each with progressively increasing permissions:Chat Only
Can chat with AI and view alert and digest results. Ideal for users who need read-only access to AI-generated insights.
Member
Can chat with AI and manage all operational resources like knowledge, alert responders, and digests.
Admin
Full administrative control including integrations, users & roles, usage & billing, and other advanced settings.
Permissions Matrix
The table below shows which capabilities each role has access to across different domains.| Domain | Admin | Member | Chat Only |
|---|---|---|---|
| Chat | Read & Write | Read & Write | Read & Write |
| Alert Responders | Read & Write | Read & Write | Read Only |
| Digests | Read & Write | Read & Write | Read Only |
| Prompt Studio | Read & Write | Read & Write | ✕ |
| Knowledge Workspace | Read & Write | Read & Write | ✕ |
| Integrations | Read & Write | Read Only | ✕ |
| Users & Roles | Read & Write | ✕ | ✕ |
| Usage & Billing | Read & Write | ✕ | ✕ |
| Feature Enablement | Read & Write | ✕ | ✕ |
| Organization API Keys | Read & Write | ✕ | ✕ |
Managing User Roles
Organization admins can manage user roles through the account settings:- Click on your profile picture in the top right corner
- Navigate to Users under the Organization section
- Find the user you want to update
- Click on their role dropdown to change it
- Changes take effect immediately