# TierZero User Manual

## Docs

- [Access Control](https://docs.tierzero.ai/administration/access-control.md): Role-based access control (RBAC) for TierZero organizations
- [Teams](https://docs.tierzero.ai/administration/teams.md): Organize your organization into teams with independent configurations
- [Alert Agent](https://docs.tierzero.ai/features/alert-agent.md): Automated alert investigation that surfaces root cause with evidence
- [Capabilities](https://docs.tierzero.ai/features/capabilities.md): Workflow automations that TierZero can trigger on your behalf
- [CI/CD Agent](https://docs.tierzero.ai/features/cicd-agent.md): Automated CI failure diagnosis, flaky test detection, and pipeline health tracking
- [Context Engine](https://docs.tierzero.ai/features/context-engine.md): Inspectable AI knowledge base that captures tribal knowledge from incidents, Slack, and code
- [Copilot](https://docs.tierzero.ai/features/copilot.md): AI debugging partner that queries your production systems in real time
- [Digest Agent](https://docs.tierzero.ai/features/digest-agent.md): Proactive discovery and operational reports that surface hidden issues, trends, and cost insights
- [Incident Agent](https://docs.tierzero.ai/features/incident-agent.md): Automated incident investigation that surfaces root cause and generates post-mortems
- [Prompt Studio](https://docs.tierzero.ai/features/prompt-studio.md): Interactive environment for testing and iterating on agent prompts
- [Support Agent](https://docs.tierzero.ai/features/support-agent.md): AI-powered internal support that investigates live systems to answer engineering questions
- [Introduction](https://docs.tierzero.ai/getting-started/introduction.md): Deploy and scale AI agents for incidents, alerts, internal support, and other engineering operations.
- [AWS](https://docs.tierzero.ai/integrations/aws.md): Connect your AWS account to give TierZero access to cloud infrastructure
- [Bitbucket](https://docs.tierzero.ai/integrations/bitbucket.md): Code repository and collaboration platform
- [Buildkite](https://docs.tierzero.ai/integrations/buildkite.md): CI/CD platform for running build and deployment pipelines
- [Chronosphere](https://docs.tierzero.ai/integrations/chronosphere.md): Cloud-native observability platform for metrics and monitoring
- [CloudWatch](https://docs.tierzero.ai/integrations/cloudwatch.md): AWS monitoring service for logs, metrics, and alarms
- [Confluence](https://docs.tierzero.ai/integrations/confluence.md): Team knowledge base and documentation platform
- [Custom MCP](https://docs.tierzero.ai/integrations/custom-mcp.md): Connect external MCP servers to extend TierZero with custom tools
- [Datadog](https://docs.tierzero.ai/integrations/datadog.md): Monitor and analyze logs, metrics, and traces from Datadog
- [Discord](https://docs.tierzero.ai/integrations/discord.md): Team messaging via Discord bot integration
- [Elastic Cloud](https://docs.tierzero.ai/integrations/elasticsearch-cloud.md): Search and analyze logs in Elastic Cloud
- [Elasticsearch On-Prem](https://docs.tierzero.ai/integrations/elasticsearch-on-prem.md): Search and analyze logs in self-hosted Elasticsearch
- [FireHydrant](https://docs.tierzero.ai/integrations/firehydrant.md): Incident management and response platform
- [GCP](https://docs.tierzero.ai/integrations/gcp.md): Connect your Google Cloud Platform account
- [GCP Cloud Monitoring](https://docs.tierzero.ai/integrations/gcp-cloud-monitoring.md): Google Cloud monitoring for metrics, logs, and alerts
- [GitHub](https://docs.tierzero.ai/integrations/github.md): Code repository and collaboration platform
- [GitLab](https://docs.tierzero.ai/integrations/gitlab.md): Code repository and DevOps platform
- [Grafana Cloud](https://docs.tierzero.ai/integrations/grafana-cloud.md): Observability platform for metrics, logs, and traces
- [incident.io](https://docs.tierzero.ai/integrations/incident-io.md): Incident management platform
- [Jira](https://docs.tierzero.ai/integrations/jira.md): Project management and issue tracking
- [Langfuse](https://docs.tierzero.ai/integrations/langfuse.md): LLM observability and analytics platform
- [LangSmith](https://docs.tierzero.ai/integrations/langsmith.md): LLM development and monitoring platform by LangChain
- [Linear](https://docs.tierzero.ai/integrations/linear.md): Project management and issue tracking
- [New Relic](https://docs.tierzero.ai/integrations/new-relic.md): Full-stack observability platform
- [Notion](https://docs.tierzero.ai/integrations/notion.md): Knowledge base and documentation platform
- [OpsGenie](https://docs.tierzero.ai/integrations/opsgenie.md): Alert management and on-call scheduling
- [Integrations Overview](https://docs.tierzero.ai/integrations/overview.md): Connect TierZero to your telemetry, code, and operational systems
- [PagerDuty](https://docs.tierzero.ai/integrations/pagerduty.md): Incident management and on-call scheduling
- [Prometheus](https://docs.tierzero.ai/integrations/prometheus.md): Query Prometheus metrics from self-hosted or private network deployments
- [Rootly](https://docs.tierzero.ai/integrations/rootly.md): Incident management and response platform
- [Sentry](https://docs.tierzero.ai/integrations/sentry.md): Application error tracking and performance monitoring
- [Slack](https://docs.tierzero.ai/integrations/slack.md): Team messaging and collaboration
- [Snowflake](https://docs.tierzero.ai/integrations/snowflake.md): Query and inspect your Snowflake data warehouse
- [Temporal](https://docs.tierzero.ai/integrations/temporal.md): Workflow orchestration and task queue platform
- [Instructions](https://docs.tierzero.ai/knowledge/instructions.md): Configure TierZero.md and team-specific instructions for TierZero
- [Skills](https://docs.tierzero.ai/knowledge/skills.md): Create and manage skills for TierZero
- [Digest Prompts](https://docs.tierzero.ai/prompt-library/digest-prompts.md): Example prompts for scheduled digest agent reports
- [Investigation Runbooks](https://docs.tierzero.ai/prompt-library/investigation-runbooks.md): Example runbooks for automated alert investigation
- [Support Agent Instructions](https://docs.tierzero.ai/prompt-library/support-agent-instructions.md): Example instructions for configuring support agent behavior
- [MCP Server](https://docs.tierzero.ai/references/mcp-server.md): Connect TierZero as a remote MCP server to MCP-compliant clients such as Claude Code or Cursor
- [Terraform Provider](https://docs.tierzero.ai/references/terraform-provider.md): Manage TierZero alert agents with Terraform
- [API Reference](https://docs.tierzero.ai/references/tz_api.md): Use TierZero's REST API to programmatically ask questions and integrate TierZero insights into your applications.