Overview
Connect Linear to enable TierZero to create and reference issues during investigations. TierZero can create follow-up tickets, link related issues, and provide context from existing Linear issues.Prerequisites
- Administrative access to your Linear workspace
- Permission to create API keys
Setup Instructions
Step 1: Navigate to Integration Settings
- Log into your TierZero dashboard
- Go to Settings → Integrations
- Click Connect next to Linear
Step 2: Create an API Key
- In Linear, go to Settings → API → Personal API Keys
- Click Create Key
- Name it (e.g., “TierZero Integration”)
- Copy the generated API key
Step 3: Enter Credentials
- Paste the API key into TierZero
- Click Connect
What TierZero Accesses
- Issues: Read and create issues, add comments
- Projects: List projects and teams
- Labels: Issue labels and statuses
- Users: Team member information for assignments
Security
- TierZero uses API key authentication via Linear’s GraphQL API
- Keys are encrypted at rest
- Revoke by deleting the API key in Linear
Troubleshooting
API Key Not Working
- Verify the API key was created as a Personal API Key (not an OAuth token)
- Check that the key has not expired or been revoked