Overview
Connect Grafana Cloud to give TierZero access to your metrics, logs, and traces. TierZero queries your Grafana Cloud data sources during investigations.Prerequisites
- Administrative access to your Grafana Cloud instance
- Permission to create service account tokens
Setup Instructions
Step 1: Navigate to Integration Settings
- Log into your TierZero dashboard
- Go to Settings → Integrations
- Click Connect next to Grafana Cloud
Step 2: Create a Service Account Token
- In Grafana Cloud, go to Administration → Service Accounts
- Create a new service account with Viewer role
- Generate a token for the service account
- Copy the token
Step 3: Enter Credentials
- Paste the service account token into TierZero
- Enter your Grafana Cloud instance URL
- Click Connect
What TierZero Accesses
- Dashboards: Dashboard configurations and panel queries
- Data sources: Prometheus, Loki, Tempo, and other configured data sources
- Metrics: Prometheus metrics via data source queries
- Logs: Loki log queries
- Traces: Tempo trace queries
Security
- TierZero uses a Grafana service account token with Viewer role
- Read-only access to dashboards and data sources
- Tokens are encrypted at rest
- Revoke by deleting the service account or token in Grafana Cloud
Troubleshooting
Dashboard Not Visible
- Verify the service account has at least Viewer permissions
- Check that the dashboard is not restricted to specific teams or folders