Skip to main content

​
Overview

Connect Notion to give TierZero access to your team’s documentation, runbooks, and internal knowledge base. TierZero searches Notion pages during investigations and when answering questions through the Support Agent.

​
Prerequisites

  • Administrative access to your Notion workspace
  • Permission to create integrations

​
Setup Instructions

​
Step 1: Navigate to Integration Settings

  1. Log into your TierZero dashboard
  2. Go to Settings → Integrations
  3. Click Connect next to Notion

​
Step 2: Authorize Notion

  1. Click Connect to Notion
  2. You’ll be redirected to Notion to authorize TierZero
  3. Select the pages and databases you want to share with TierZero
  4. Click Allow access
  5. You’ll be redirected back to TierZero
You can share specific pages or entire workspaces. TierZero can only access pages explicitly shared during authorization.

​
What TierZero Accesses

  • Pages: Page content, titles, and metadata
  • Databases: Database entries and properties
  • Search: Full-text search across shared pages

​
Integration Resources

After connecting Notion, your shared pages are cataloged in Integration Resources under Notion → pages.json.

​
Security

  • TierZero uses Notion’s OAuth 2.0 integration flow
  • Access is limited to explicitly shared pages
  • Tokens are encrypted at rest
  • Revoke access from Notion’s Settings → Connections

​
Troubleshooting

​
Pages Not Found

  • Verify the pages are shared with the TierZero integration in Notion
  • Check that the Notion connection is still active in Settings → Integrations
  • If you added new pages after connecting, you may need to re-authorize to share them