> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tierzero.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Grafana Cloud

> Observability platform for metrics, logs, and traces

## Overview

Connect Grafana Cloud to give TierZero access to your metrics, logs, and traces. TierZero queries your Grafana Cloud data sources during investigations.

## Prerequisites

* Administrative access to your Grafana Cloud instance
* Permission to create service account tokens

## Setup Instructions

### Step 1: Navigate to Integration Settings

1. Log into your TierZero dashboard
2. Go to **Settings → Integrations**
3. Click **Connect** next to Grafana Cloud

### Step 2: Create a Service Account Token

1. In Grafana Cloud, go to **Administration → Service Accounts**
2. Create a new service account with **Viewer** role
3. Generate a token for the service account
4. Copy the token

### Step 3: Enter Credentials

1. Paste the service account token into TierZero
2. Enter your Grafana Cloud instance URL
3. Click **Connect**

## What TierZero Accesses

* **Dashboards**: Dashboard configurations and panel queries
* **Data sources**: Prometheus, Loki, Tempo, and other configured data sources
* **Metrics**: Prometheus metrics via data source queries
* **Logs**: Loki log queries
* **Traces**: Tempo trace queries

## Security

* TierZero uses a Grafana service account token with Viewer role
* Read-only access to dashboards and data sources
* Tokens are encrypted at rest
* Revoke by deleting the service account or token in Grafana Cloud

## Troubleshooting

### Dashboard Not Visible

* Verify the service account has at least Viewer permissions
* Check that the dashboard is not restricted to specific teams or folders