> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tierzero.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Confluence

> Team knowledge base and documentation platform

## Overview

Connect Confluence to give TierZero access to your team's documentation, runbooks, and knowledge base. TierZero searches Confluence during investigations and when answering questions through the Support Agent.

## Prerequisites

* Administrative access to your Atlassian/Confluence instance
* Permission to authorize OAuth applications

## Setup Instructions

### Step 1: Navigate to Integration Settings

1. Log into your TierZero dashboard
2. Go to **Settings → Integrations**
3. Click **Connect** next to Confluence

### Step 2: Authorize via OAuth

1. Click **Connect to Confluence**
2. You'll be redirected to Atlassian to authorize TierZero
3. Select the Confluence site(s) you want to grant access to
4. Review permissions and click **Accept**
5. You'll be redirected back to TierZero

## What TierZero Accesses

* **Pages**: Page content, titles, and metadata
* **Spaces**: Space listings and structure
* **Search**: Full-text search across your Confluence instance

## Security

* TierZero uses Atlassian's OAuth 2.0 flow
* Tokens are automatically refreshed and encrypted at rest
* Revoke access from your Atlassian account settings under **Connected Apps**

## Troubleshooting

### Pages Not Found

* Verify TierZero has access to the correct Confluence site
* Check that the pages are not restricted to specific users or groups that TierZero cannot access
